ARTICLE
The Office of the Tax Collector for Polk County announces a partnership with First Lakeland Tag Agency, a private company, to give customers more options for vehicle registration services. This will include extended hours for some services.
Beginning Monday, April 24, more people will be able to visit this Lakeland location both by appointment and walk-in basis at 4130 Florida Avenue S. From registration renewals to title transfers and parking placards, this will expand the options for people seeking to have their vehicle tag and title work taken care of.
“We are excited about giving citizens a new option in Lakeland and hope to have other options across Polk County in the future,” says Joe G. Tedder of Polk County Tax Collector.
“This is a cost-effective way to provide additional capacity for services, while partnering with a company that has been in this business for over 50 years,” said Tedder.
Tedder explains that the goal is to provide the best customer experience possible, in a convenient and efficient manner.
According to the U.S. Census Bureau’s latest report, the county is seeing record-breaking population growth. Polk County places as the fifth county in the nation in population growth from 2021 to 2022, gaining 32,225 new residents. The Tax Collector has seen these number reflected in the amount of people served across Bartow, Davenport, Lake Wales and Lakeland offices. Across these locations, approximately 2,000 people are served each day.
“We are excited to partner with the Polk County Tax Collector Office to offer motor vehicle services to the Lakeland community,” said Joe Palumbo, CEO of First Lakeland Tag Agency.
The hours of operation at First Lakeland Tag Agency are Monday to Friday from 9:00 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 12:00 p.m. Additionally, extended service hours and Saturday service until Noon at First Lakeland Tag Agency will give customers more time for their vehicle tag and title needs. Additional fees will be charged at this agency location.
The opening of the First Lakeland Tag Agency is an exciting development and one more example of the Tax Collector’s Office working to provide more vehicle tag and title service options for the people of Polk County. Previously, Polk’s Tax Collector’s Office was the first in the state to offer various online payment services and an Express pickup feature for vehicle registration renewals. Customers can visit www.PolkTaxes.com, order their vehicle registration renewal and pick it up the same day. The Tax Collector’s Office has also brought kiosk locations for vehicle registration renewal services to Polk County and the State of Florida. Moreover, it has partnered with other tag agencies to broaden available service offerings. These other agencies include the American Legion Tag Agency in Winter Haven, which is open to the public for tag and title services, and Morningstar Fleet Services, which specializes in tag and title work for organizations having numerous commercial vehicles.